What good is a separate Contact Management system if it doesn’t link up to Customer history with transaction detail, or link up to faxing, e-mailing and Online features? What if you could see all Customer contact in one program? No more notes in one system, sales history in another and e-mail addresses in another! With Foundation 3000™ you get an all-in-one Customer-centric view right at your fingertips.

• Salespersons can look up what customers require and see buying patterns based upon product item history and can schedule Purchasing of stock to meet a customer’s need. This is an effective way to manage inventory flows and ensure that products don’t need to be back-ordered
• Salespersons can generate reports that look up every item sold to see ordering patterns for related products. As an example, one customer that orders product (a) also orders another product (b). This information permits sales staff to suggest to other customers buying product (a) that they also may need product (b). The system creates a list of suggestible items and allows attaching comments to those suggestions. This is in addition to the up-selling feature already inherent in the system
• Track all customer contact with appointments, notes, e-mails, faxes, pipeline management and many other features including customer purchasing history; all in one place

Ability to have unlimited contacts for every customer, with any number of phone numbers and much more!

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